Thanks for purchasing ICON. We are continually improving and enhancing the firmware running on the device and the application.
Version 4.0 of the IOS app is available on the App Store - Click the image above to visit the app store.
Version 4.0 of the app currently crashes with the 1.11 version of the iPhone iOS, we are currently working to address this and will have an updated app soon.
Under certain conditions the battery level will report a higher level than is the case. We are currently working to improve the accuracy of battery level reported. This will be implemented in the next firmware update.
Crash alerting is dependent on:
Crash alerting generally works well, but is not a guaranteed service.
Theft alerting is dependent on:
Theft alerting does not prevent theft. It should only be used where you are comfortable with the risk level of leaving the bike and the lights unattended.
Please note that on iOS, the app must be in the background for notifications to occur
On Android, you should also update your notification setting to improve performance. Go to "settings" -> "sounds and notifications" then select the ICON app and set the "notification priority" to "high".