ICON Application and Firmware Status

Thanks for purchasing ICON. We are continually improving and enhancing the firmware running on the device and the application.

Iphone App available for See.Sense ICON

Apple App Store Status

Version 4.0 of the IOS app is available on the App Store - Click the image above to visit the app store.

Google Play app for See.Sense

Google Play Status

Version 4.0 of the Android App is live on Google Play. Click the image above to visit the app store.

Latest Update

Version 4.0 of the app currently crashes with the 1.11 version of the iPhone iOS, we are currently working to address this and will have an updated app soon.

Under certain conditions the battery level will report a higher level than is the case. We are currently working to improve the accuracy of battery level reported. This will be implemented in the next firmware update.

Important: Crash Alert Functionality

Crash alerting is dependent on:

  • ICON's algorithm for identifying a crash - minor bumps will not trigger an SMS
  • Being within Bluetooth range of the paired smartphone (typically 100m)
  • The smartphone being able to send SMS (text) messages
  • Location availability monitoring added to ensure crash detection captures your location
  • New permission rules starting on Android 6.0 require the user to enable permissions for SMS. This can be found in your advanced app settings
  • It may take up to a minute for location to become available on Android
  • On iOS, you may need to increase the distance from your current position before location is locked

Crash alerting generally works well, but is not a guaranteed service.

Important: Theft Alert Functionality

Theft alerting is dependent on:

  • ICON's internal algorithm for identifying movement
  • Being within Bluetooth range of the paired smartphone (typically 100m) - you will receive a warning in the event the the connection to ICON is lost

Theft alerting does not prevent theft. It should only be used where you are comfortable with the risk level of leaving the bike and the lights unattended.

Please note that on iOS, the app must be in the background for notifications to occur

On Android, you should also update your notification setting to improve performance. Go to "settings" -> "sounds and notifications" then select the ICON app and set the "notification priority" to "high".


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