Denver FAQs

Study FAQ

Q: How does See.Sense work with cities using the ride insights gathered by the lights?

You can find out more about this here.

Q: What happens at the end of the Study?

Study participants keep their SeeSense ACE bike Lights and may continue to share ride insights under general See-Sense Privacy Statement and Terms and Conditions.

Q: How much data does the app use?

It depends on the phone, but for every hour of riding, the app will use about 1-2MB (about the same as uploading one photograph). If not riding, the data use is negligible.

Q: How much phone battery will the app use?

It depends on the phone, but one hour of riding will use approximately 10% of phone’s battery. If not riding, the battery use if negligible.

Q: How do I get help with the lights or the app?

You can contact log a support ticket with our Customer Service here.

Q: who IS managing the study?

Andrew Iltis, Downtown Denver Partnership.
Contact: ailtis@downtowndenver.com

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