October 27, 2021 3 min read
It can be pretty common for family and loved ones to worry about us when we’re out cycling. That’s why we have a crash alert feature built into all our lights. We thought this story from See.Sense customer Mike Beer was worth sharing to show this feature being used in practice.
First off and most importantly we would like to say that thankfully nobody in this incident was seriously injured. We really appreciate Mike sharing his incident with us, and we are glad to see that our Crash Alert feature was able to provide Mike with some help. While we hope this feature isn’t needed for you, we thought Mike’s experience was worthy of sharing in order to highlight how useful our crash alert feature can be.
"I’ve been running the ACE light set for 12 months or so and always have them on during daylight hours, the battery life is excellent and the app works great. On first set up I activated the crash alert feature and forgot about it… Recently, while commuting and having to take a slightly different route than normal, I for reasons unknown cycled into a protruding kerb which threw me into a bollard and left me lying on the side of the road wondering what had happened. I had only just started to sit up when my phone was ringing with the wife on the other end asking if I was ok as she had received a crash alert. The message included the coordinates to where I was located and it was only a few minutes before I was in the car and on the way to A&E. I hadn’t really thought about the feature after set up but it’s a reassurance when cycling in the Devon wilderness. These lights are clever with the brake light feature and brightness automatically activated by car headlights to make you more visible. Probably the best acquisition for the bike I’ve made!"
At See.Sense our aim is to make cycling safer. Our lights do this in lots of different ways. From providing bright 200 degrees visibility, to reacting to car headlights and flashing brighter and faster when perceiving moments of risk, our lights are designed from the ground up to increase the user’s safety.
The crash alert feature built into our See.Sense app adds an additional layer of safety to this. The sensors on all of our lights can detect when you’ve had a crash, and the app will then quickly send a text to your emergency contact letting them know that you’ve crashed, along with the location of the incident. The crash alert works by simply entering in your emergency contact’s phone number into the crash alert section of our app. An initial message will be sent notifying your emergency contact of this to ensure you have entered the number correctly, and after this you’re all set.
Our video here shows how to set the crash alert feature up. We really hope you never need to use this, but it's a good idea to set it up for peace of mind. Once it’s set up, you hopefully won’t need to think about it again!
Here at See.Sense we encourage everyone to get on their bikes where possible! We get that all this talk about crashing may sound scary, but you shouldn’t be put-off or concerned about going out cycling. Our crash alert feature is simply there to give you extra safety and peace of mind. Cycle safely and enjoy it!
Our fortnightly newsletter shines a light on the people, places and things making cycling better, and includes our latest news, offers and competitions.